Tailored training ensures that the course content, exercises and role play scenarios reflect the real situations tackled by your people at work. A ‘hands on’ approach creates a learning environment that is down to earth, practical, enlightening and fun. This helps you achieve an optimum return on your investment in training. 

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The timing, duration and location of training is set to suit your particular needs.

Following an initial FREE consultation a course outline is created and approval gained prior to the development of the training course. A fee is charged per course, 6 - 8 delegates inclusive. This ensures individual attention and delegate participation. The fee includes all equipment (Phonecoach - training phones, camera, laptop) exercises, handouts and comprehensive course booklet.

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The following selection of my training courses will give you a flavour of the type of training I provide. Please do contact me for a no obligation chat about your specific requirements and how I can align my service to meet your needs.

Assertive Behaviour Skills

Customer Service Workshop

Effective Business Writing

Effective Telephone Communication

Closing the Sale

Team Building & Team Working

Telephone Collection

Time Management

Appraisal Interviewing Skills

Motivating the team

Delegation Skills

Leading a Team

Presentation Skills

Challenging Conversations

Training for Trainers (2x 4hrs)

Mental Health at Work

Handling Harassment and Bullying in the Workplace

Personal Development Programme

The content of the programme is specifically designed to improve the performance and skills of the individual. The structure is generally mini modules (2-3 hours) over a 2-3 month period, on a one to one basis.

Go Further Goals offers broad HR support in a form to suit you. Take the opportunity to gain time and peace of mind regarding your HR responsibilities. Some examples are illustrated below, please do contact me to discuss your particular business needs.